Web Site Terms and Conditions and Data Protection Statement Thank you for using the World24-7Assist web site. We are committed to providing an excellent service. We also welcome any comments or suggestions on our web site and the service provided. Please contact us at info@world24-7assist.co.uk Terms & Conditions Our terms and conditions apply to all transactions on the World24-7Assist website and are set out below. Please read through these carefully before placing your order and print a copy for future reference. Please also read our Data Protection section regarding personal information provided by you. We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. The price you pay is the price displayed on this website at the time we receive your order apart from the following exception. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods or servces you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Payment can be made by any method specified on the web site. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, World24-7Assist and its Directors cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. The contract between us shall be governed by the laws of England and Wales and any dispute between us will be resolved exclusively in the courts of England and Wales. Product Guarantee The Financial Services Authority (FSA) and Distance Marketing Directive regulations provide for anulment of your policy and full refund if within 14 days you are not satisfied with the product for any reason. This does not apply if you have made a claim under the policy or if you have already left on your holiday. You must deliver all policy documents back to World24-7Assist and we will arrange for the policy to be anulled and a refund credited to your credit or debit card. All other refunds will be given at the discretion of the Company management. The World24-7Assist website is operated by: Morgan Brokers Ltd Registered in England and Wales, Number 02759454 Registered Office: 41 Gay Street Bath BA1 2NT Information Provision Information provided in the web site FAQ section, any other area of the web site or by email response is for general guidance only. We will take all reasonable precautions to ensure that the information is accurate and up to date. However, no liability can be accepted by World24-7Assist and its Directors for loss, damage or injury caused by any errors in, or omissions from, the information given. Links to External Web Sites This web site includes links to other external web sites, which are provided to help you find additional information quickly and easily. World24-7Assist accepts no responsibility for the content of such web sites. Any comments or complaints about any of the links from our site should be e-mailed to info@world24-7assist.co.uk Data Protection Buying insurance on the internet will require you to provide us with your name and address and other relevant information. Personal information provided by you, and any other information relating to you, will be held by World24-7Assist and if you have indicated your acceptance, may be used for marketing purposes, including market research, or occasionally shared with other organisations in the prevention of fraud. We may also share your personal information with carefully selected third parties who may contact you for marketing purposes by mail, telephone or email. If you do not wish to be contacted please select 'no' when ordering or log in and change your account preferences.